How to Order
Register today!
Patient Ordering
The Charter Healthcare website is an easy and convenient place to order Ostomy, Continence or Wound & Skin Care products at any time of the day. Once you have registered online, you can quickly create your first order. You will also be sent all the details you need to come back to the website to re-order any items you may need and specify when you would like them. Re-ordering is easy with the quick order facility so you never need to be stuck without your prescription.
The Charter Healthcare website is an easy and convenient place to order Ostomy, Continence or Wound & Skin Care products at any time of the day. Once you have registered online, you can quickly create your first order. You will also be sent all the details you need to come back to the website to re-order any items you may need and specify when you would like them. Re-ordering is easy with the quick order facility so you never need to be stuck without your prescription.
From your Account you can:
- Re-order items
- Create a new order
- View order history
- Order free samples
- Choose spares and accessories from our online catalogue
Healthcare Professionals
Charter now provides an easy way of making sure your patients have everything they need before they go home after a procedure. Our secure website enables you to quickly register a patient and then create their first order. If you have the patient’s email address an account is automatically created for them to then continue to order items by themselves or a nominated carer.
The registration process is very simple to get you started quickly.
From your account you can:
- Register patients and create their first order
- Order samples
- Check orders placed for a patient
- Review our complete online product catalogue
For help and advice call our customer help line on 0800 132 787.
